Legal

Privacy Policy

G5 Love ("the App," "we," "us," or "our") is developed and operated by Evolza, a Sri Lanka-based software company. This Privacy Policy explains how we access, collect, use, share, and protect information when you use G5 Love, an educational MCQ gamification platform designed to help students prepare for the Grade 5 Scholarship exam.

By using G5 Love, you agree to the practices described in this Privacy Policy.

1. Important Notice for Parents and Guardians

G5 Love is designed for use by children preparing for the Grade 5 Scholarship exam. We are committed to protecting children's privacy and complying with applicable child-safety and data protection requirements, including Google Play's Families Policy.

  • Student accounts require parent/guardian email verification before activation.
  • Reward redemption and fulfillment require explicit parental consent.
  • We do not knowingly collect more personal data from children than is necessary for the App's core educational functionality.
  • Parents/guardians may review, request correction of, or request deletion of their child's data at any time (see Section 7).

2. Information We Collect

CategoryExamplesPurpose
Account informationStudent name, parent/guardian name and email, school/gradeAccount creation, verification, communication
Usage dataQuiz attempts, scores, points, streaks, badges, tier progressCore app functionality, progress tracking, gamification
Device/technical dataDevice type, OS version, app version, crash logsApp performance, troubleshooting, security
Reward/fulfillment dataDelivery details (only when a reward is redeemed and parent-approved)Fulfilling redeemed rewards

We do not collect financial/payment card details, precise location, contacts, SMS, camera, or microphone data.

3. How We Use Information

We use collected information only for purposes reasonably expected by the user, including to:

  • Operate core app features (quizzes, scoring, gamification, dashboards)
  • Verify parent/guardian consent and manage account access
  • Process and fulfill approved reward redemptions
  • Maintain and improve app performance and security
  • Communicate service-related updates to parents/guardians

We do not use student data for third-party advertising, and we do not sell personal or sensitive user data to any third party.

4. How Information Is Shared

We do not share personal or sensitive user data with third parties except:

  • Service providers who process data on our behalf under confidentiality obligations (e.g., hosting, infrastructure, analytics providers), limited to what is necessary to provide the service
  • Legal reasons, such as complying with a valid legal request or protecting the rights and safety of users
  • With parental consent, where a feature (e.g., reward delivery) requires sharing limited data with a fulfillment partner

Any third-party service or SDK integrated into G5 Love is required to meet the same data protection standards described in this policy, including restrictions on sale of data and, where applicable, approval for use in child-directed services.

5. Data Security

We handle all personal and sensitive user data securely, including:

  • Encrypting data in transit (HTTPS/TLS)
  • Server-side authorization checks for scoring and progression (points cannot be manipulated client-side)
  • Access controls limiting who can view student and parent data internally

6. Data Retention

We retain personal and sensitive user data only as long as necessary to provide the App's functionality, comply with legal obligations, or resolve disputes. Data associated with a deleted account is removed in accordance with Section 7, except where retention is required for legitimate purposes such as fraud prevention or legal compliance, in which case retained data is limited and secured.

7. Account and Data Deletion

Parents/guardians may request deletion of a student account and all associated data at any time by:

  • Using the in-app Delete my account option (tap the gear icon → Edit profile → Danger zone → Delete my account),
  • Visiting app.g5love.com/delete-account — no sign-in required, verified by SMS to the parent/guardian mobile number on file, or
  • Emailing support@evolza.org

Upon a verified deletion request, we permanently delete all associated personal data rather than merely deactivating or freezing the account, except where limited retention is legally required.

8. Your Rights

Depending on your jurisdiction, you (or, for a child user, their parent/guardian) may have rights to:

  • Access the personal data we hold
  • Correct inaccurate data
  • Request deletion of data
  • Object to or restrict certain processing
  • Withdraw consent previously given

To exercise these rights, contact us using the details in Section 10.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Material changes will be announced through an updated version of this page. Continued use of G5 Love after changes take effect constitutes acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data:

Evolza

Email: support@evolza.org

Address: Colombo, Sri Lanka

This policy is intended to align with Google Play's Privacy, Deception and Device Abuse policies (including User Data, Personal and Sensitive User Data, Prominent Disclosure & Consent, Data Safety, Account Deletion, and Families requirements).